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#ticket-0427Product support
YYou
My script shows “You lack the required entitlement”.
Livery-Lab BOTThanks! A developer will reply shortly. Please add your Cfx.re username and server artifact version.
KKxvin Team
Hi! Please link the purchase with /claim and restart your server – the entitlement syncs after that. 🙌
What a ticket looks likeSupport online
[ 01 ] TICKET
Open a ticket in 3 steps
Join our Discord, go to the support channel and open a ticket. Choose “Product support” for questions about a purchased resource.
- 01
Join Discord
Join our community server.
- 02
Open a ticket
Choose “Product support” in the support channel.
- 03
Describe the issue
Add script name, framework and error logs.
Ticket types
Product supportGeneral questionBug reportPartnership
[ 02 ] PREPARATION
Before you open a ticket
- 01Script name and version
- 02Framework (ESX, QBCore, QBox …)
- 03Server artifact version
- 04Error from F8 or server console
- 05Screenshots or a short video
[ 03 ] QUICK HELP
Quick help
Discord role (/claim)Link your purchase on Discord to unlock product channels.My purchases Downloads & updatesAll purchased resources and their updates are in your Cfx.re Keymaster.Open Keymaster Help CenterGuides, installation and configuration for every product.help.livery-lab.app Business & legalFor business or legal inquiries.support@livery-lab.app